Philadelphia, September 9, 2014– The City of Philadelphia released a new widget, the KEYSPOT Finder widget, which enables users to locate and learn more about nearby KEYSPOT public computer centers. The KEYSPOT Finder widget is available for all iPhone, Android and Blackberry devices through the Philly311 Mobile App.
“KEYSPOTs have successfully helped hundreds of thousands of Philadelphians access the internet; thereby opening a world of online opportunities like learning-based programming and applying for jobs,” said Mayor Michael A. Nutter. “For Philadelphians lacking broadband access in their home, KEYSPOTs are an essential resource not only to access the internet but also to gain comprehensive knowledge on what the internet has to offer and how to use it. The new KEYSPOT Finder widget will improve the overall user experience of KEYSPOTs by making locations easier to find.”
Across the city, there are 51 KEYSPOT locations, including 19 in City Recreation Centers; four sites staffed by the Free Library of Philadelphia; and 28 in neighborhood-based organizations. Each KEYSPOT location offers a computer lab, trained technical support and free internet access.
“One of our top priorities is to use technology to have a positive impact for all Philadelphians,” Adel Ebeid, Chief Innovation Officer. “The intersection of the KEYSPOT program and Philly311 offers many exciting opportunities to enhance community engagement by offering access to services anytime, anywhere. This is really just the beginning of many more exciting features to come.”
Rosetta Carrington Lue, Chief Customer Service Officer, added, “True customer engagement means providing meaningful, interactive, and relevant services to the customer. Adding a KEYSPOT Finder widget to the Philly311 Mobile App meets these criteria and we are happy to partner with this outstanding organization.”
The free Philly311 Mobile App provides residents with 24-hour access to city services, municipal information, and seasonal resources.
For access to the KEYSPOT Finder widget, download the Philly311 Mobile App from the app store on your mobile device or visit: www.phila.gov/311/mobileapp.
KEYSPOT is collaboration between The Mayor’s Commission on Literacy, the City’s Office of Innovation and Technology and Department of Parks and Recreation, and Drexel University. For more information about KEYSPOT, please visit www.phillykeyspots.org.