Philadelphia, August 13, 2015 – The City of Philadelphia received a Certificate of Excellence for its performance management efforts from the International City/County Management Association (ICMA) Center for Performance Analytics™. The Certificate of Excellence is the highest level honor awarded by ICMA.
“From day one of our Administration, we have worked hard to be an efficient and effective government, committed to transparency and to improved service delivery to residents. PhillyStat, and our other performance management efforts, are key components in that work,” said Mayor Michael A. Nutter. “I want to commend the dedication of our Center of Excellence staff and PhillyStat team. We are honored that our commitment to strong performance management has been recognized by ICMA.”
Criteria for the Certificate of Excellence include:
- Reporting of performance data to the public through budgets, newsletters, and/or information provided to elected officials;
- Data verification efforts to ensure data reliability;
- Staff training;
- Using performance data in strategic planning and operational decision-making ;
- Sharing of performance measurement knowledge with other local governments through presentations, site visits, and other networking;
- Commitment to tracking and reporting to the public key outcomes ;
- Surveying of the both residents and local government employees; and
- Effective and timely reporting.
“The certificate program recognizes the principles of performance management,” said Randall H. Reid, ICMA Director of Performance Initiatives. “Jurisdictions meeting the qualifications have demonstrated leadership in continuous improvement and community engagement, and they serve as examples for other governments to follow.”
ICMA, the International City/County Management Association, advances professional local government worldwide. The organization’s mission is to create excellence in local governance by developing and fostering professional management to build better communities. ICMA identifies leading practices to address the needs of local governments and professionals serving communities globally – providing services, research, publications, data and information, peer and results-oriented assistance, and training and professional development to thousands of city, town, and county leaders and other individuals and organizations throughout the world. The management decisions made by ICMA’s members affect millions of people living in thousands of communities, ranging in size from small towns to large metropolitan areas.
About the ICMA Center for Performance Analytics
ICMA’s Center for Performance Analytics is dedicated to helping local governments use performance information to better the lives of the people they serve. The Center encourages the use and public reporting of performance information in a positive, continuous-learning environment in order to foster organizational cultures that deliver results that matter. For more information on the center’s comparative data analysis services, please visit icma.org/performanceinsights.
PhillyStat’s mission is to improve organizational performance through data driven decision making and the implementation of performance management tools. We aim to drive better results and services, by maintaining a focus on problem-solving and process improvement; to bring the right information to the table, by integrating operational, financial, and other relevant information into performance sessions; to set meaningful measures and targets in a collaborative fashion; to manage to consistent priorities, by placing emphasis on the City’s top priorities; and to better communicate with stakeholders. Visit us at phila.gov/performance.